Ubuntu Salvage Solutions (Pty) Ltd
https://ubuntusalvage.co.za.
Our Commitment to Privacy
Ubuntu Salvage Solutions (Pty) Ltd is committed to protecting personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
We operate under the principle:
People First. Always.
This commitment extends to the responsible, lawful, and transparent handling of all personal information entrusted to us.
Information We Collect
We may collect and process personal information necessary for operational and compliance purposes, including:
- Full names
- Contact details (email and telephone)
- Physical collection addresses
- Claim and policy-related information
- Business information
- Communication records
Information is collected through our website, direct communication, insurance partners, and contractual engagements..
Purpose & Lawful Processing
Personal information is processed strictly for legitimate business purposes, including:
- Insurance salvage collection
- Asset recovery and logistics
- Claim support and documentation
- Compliance with regulatory obligations
- Contractual service delivery
Processing is conducted based on consent, contractual necessity, legal obligation, and legitimate business interests.
Data Security & Safeguards
We implement reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure.
Safeguards include:
- Secure hosting environments
- Access control and role-based permissions
- Confidentiality agreements
- Secure document handling procedures
We take compliance within the insurance and recovery industry seriously and maintain structured internal controls.
Sharing of Information
Personal information is only shared where necessary with:
- Insurance companies and brokers
- Commercial partners
- Regulatory authorities where required by law
- Service providers bound by confidentiality obligations
We do not sell personal information.
All third parties are required to uphold data protection and confidentiality standards.
Data Retention
Personal information is retained only for as long as required to:
- Fulfil contractual obligations
- Meet regulatory and insurance compliance requirements
- Maintain proper records
- Resolve disputes
Information is securely deleted or anonymized when no longer required.
Data Subject Rights & Accountability
In accordance with POPIA, individuals have the right to:
- Request access to their personal information
- Request correction of inaccurate information
- Object to processing where applicable
- Lodge a complaint with the Information Regulator
Ubuntu Salvage Solutions maintains accountability through structured compliance practices and ethical leadership.
For privacy-related enquiries:
Email: info@ubuntusalvage.co.za
Company: Ubuntu Salvage Solutions (Pty) Ltd